Frequently Asked Questions
Do you need a reservation or can we just walk in?
We always encourage reservations as it’s the only way to guarantee a room will be available when you arrive, but walk ins are always welcome. We are very busy on the weekends so there may be a substantial wait.
We are located inside the Source shopping center in Buena Park, California. Located on the 2nd floor on the Beach Blvd. side right next to the parking structure (Next to “E-Plex”)
Do you have private rooms or is it one big open area?
We have 16 individual private karaoke rooms. Each room has its own karaoke machine & sound system + 2 wireless microphones. We offer a full bar / kitchen & room service at the press of a button.
What kind of songs do you have?
We have a lot of Korean, English, and Japanese songs. There is a small selection of Chinese, Pilipino, Vietnamese, Indonesian, Spanish, Thai & Russian songs. If it’s relatively popular and has been out for at least 3 months, it’s probably in our system. In some rooms we have the ability to link up YouTube to the sound system so you can sing any song you want. Ask your server if you’d like to try it out (Still in it’s beta testing phase)
Can we bring in our own food / drinks?
Unfortunately no, but we have an incredible full bar and a chef staffed kitchen for an unparalleled experience. The service is second to none and the best part is that you never have to leave your room!
Are there minimums to reserve a room?
Yes. To reserve a room in advance we require you meet a minimum food & beverage purchase. Small Room – $100, Medium Room – $150, Large Room – $300, XL Room – $500, VIP Room – $800. These minimums are reduced by 50% for Monday-Thursday bookings.
What are your room rates?
Our room rates are located here
How do I reserve a room?
Just click here and it should walk you through the entire process. We are unable to take reservations over the phone. If you have any questions though, don’t hesitate to email us or call – (714) 752-6314
Why do you need my credit card?
For larger rooms / high demand dates we require a credit card be placed on file with us. Your card will not be charged, but will be subject to our cancelation policy. You may cancel / change your reservation any time up until 72 hours before your reservation time, after that, there is a $25 per person charge for cancelations / no-shows.
Are there any age restrictions?
Up until 9PM every night, all ages are welcome! After 9PM everyone must be 21 or older and have a valid state issued ID or Passport.
Can you accommodate really big parties?
Yes! We can reserve multiple rooms for bigger parties or we can even book out the entire venue for big corporate gatherings / private parties. You can email us with the details of your event and we’d be happy to get you a custom quote. Сrossroads pharm